Problem:
A lot of info.
Customers have to read brochures and magazines to understand more on the products.
Shop assistants explain to customers on info, and have to memorize a lot of information to do so.
High staff turnover rate.
Categories of products not clear.
What they need:
A multimedia system that can be updated, contains info on products, organic lifestyle and environmental issues, as well as able to cut down paper usage.
Below is the scanned image of the notes I jotted down in my sketchbook:
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